Privacy Policy

Effective Date: 26.12.2024

Guy Benzeno Consulting Sarl-S (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, www.centerstage.lu.

1. Data Collection Overview

We may collect the following types of personal information from you:

a. Appointment Scheduling

When you book an appointment through our website, we collect:

• Your name

• Email address

• Phone number

• Appointment details (e.g., referral source)

• Any files you upload

This information is shared with Squarespace, our scheduling service provider, to facilitate appointment booking.

b. HubSpot Form Submissions

If you fill out our contact form, we collect:

• Your name

• Email address

• Phone number

• Additional details you provide in the form

This data is stored in HubSpot and used to respond to your request and, with your consent, to send you updates about our services.

c. Website Visitors

When you visit our website, Squarespace collects:

• Information about your browser, network, and device

• Pages you visited before and during your session

• Your IP address

Squarespace uses this data to operate, protect, and improve its platform. The data is anonymous.

d. Comments and Likes

If you post a comment on our website, we collect:

• Your name (displayed with your comment)

• Email address (optional, for notifications)

• Website URL (optional)

If you “like” a blog post, we collect:

• Information about your browser, network, and device

• Details about the liked content

• Your IP address

This data helps prevent duplicate actions during the same visit.

e. Gift Card Purchases

If you purchase a coaching gift card, we collect:

• Billing and shipping address

• Purchase details (e.g., gift card type)

• Email address

• Name

• Phone number

This information is shared with Squarespace to provide online store services and with Stripe, our payment processor. Stripe’s privacy policy can be found here.

During checkout, we may use the Google Places API to auto-complete your shipping and billing address to improve the user experience.

2. Purpose of Data Collection

We use the collected data to:

• Schedule and manage appointments.

• Respond to inquiries and provide requested services.

• Communicate updates about our services (with your consent).

• Process gift card purchases and deliver services.

• Analyze website traffic and improve the user experience.

3. Legal Basis for Processing

We process your data based on:

• Consent: For marketing communications and email updates.

• Legitimate Interests: For scheduling, transactions, and website analytics.

4. Data Sharing

We share your data with the following third parties:

• Squarespace: For hosting, scheduling, and e-commerce services.

• HubSpot: For managing contact forms and communications.

• Stripe: For payment processing during gift card purchases.

• Google Places API: For address auto-completion during checkout.

5. Data Retention

• Personal data is retained indefinitely in our CRM unless you request deletion.

• We periodically review our records and delete unnecessary data.

6. User Rights

As an EU-based user, you have the following rights:

• Access: Request a copy of your personal data.

• Correction: Request corrections to inaccurate data.

• Deletion: Request deletion of your data (“right to be forgotten”).

• Objection: Object to certain types of processing, such as marketing.

• Portability: Request your data in a machine-readable format.

• Consent Withdrawal: Withdraw your consent at any time by contacting us.

To exercise your rights, email us at info@centerstage.lu.

7. Cookies and Tracking

We use cookies to enhance your experience and analyze website traffic via Google Analytics. By using our website, you consent to the use of cookies. You can manage or disable cookies via your browser settings. For more details, refer to our Cookie Policy.

8. Security Measures

We take reasonable measures to protect your data, including encryption and secure access controls. However, no method of internet transmission is entirely secure.

9. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@centerstage.lu

• Address: 5, rue des Potagers, L-8130 Strassen, Luxembourg

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent update date will always be displayed at the top of this page.